Security Information

Please know the credit union, CUNA or the NCUA would never request you verify your information online.

Here is a message from the NCUA about this email.

Internet / E-Mail Fraud Alert

Recently, there have been multiple e-mail fraud attempts, known as “Phishing”, that were initiated via e-mail sent to both the general public and to some credit union members that appeared to be from NCUA, CUNA or a credit union. This false e-mail asked for the recipient to click on a link to verify their credit union account registration. If the recipient proceeded to do so, the link directed them to a false website and asked for their credit union account number and PIN, along with other personal information.

NCUA or the credit union does not ask credit unions members for such personal information. Anyone who receives an e-mail that purports to be from NCUA or the credit union and asks for account information should consider it to be a fraudulent attempt to obtain their personal account data for an illegal purpose and should not follow the instructions in the e-mail.

If you responded to such an email and provided any confidential account information, please notify your credit union immediately of the scheme. You should also change your account’s PIN, and take any additional action recommended by your credit union to protect your account.

Here’s how you can fight back against this email fraud:

  • If you receive an e-mail that warns you, with little or no notice, that an account of yours will be closed unless you reconfirm your billing information, do not reply or click on the link in the e-mail. Instead just contact the company cited in the e-mail directly using a telephone number or website address you know is genuine.
  • Always avoid e-mailing personal and financial information. Before submitting any personal information through a website, look for the “lock” icon on the browser’s status bar or look for “https” in the website address. Both of these signal the information is secure during the transaction.
  • Please report any suspicious activity to the Federal Trade Commission (FTC). Send the actual email to: If you are a victim of a fraudulent scheme, file a complaint at and visit the FTC’s Identity Theft website at to learn how to minimize your risk of damage from the identity theft.

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