know the credit union, CUNA or the NCUA would never request
you verify your information online.
is a message from the NCUA about this email.
/ E-Mail Fraud Alert
Recently, there have been multiple e-mail fraud attempts,
known as "Phishing, that were initiated via e-mail
sent to both the general public and to some credit union members
that appeared to be from NCUA, CUNA or a credit union. This
false e-mail asked for the recipient to click on a link to
verify their credit union account registration. If the recipient
proceeded to do so, the link directed them to a false website
and asked for their credit union account number and PIN, along
with other personal information.
or the credit union does not ask credit unions members for
such personal information. Anyone who receives an e-mail that
purports to be from NCUA or the credit union and asks for
account information should consider it to be a fraudulent
attempt to obtain their personal account data for an illegal
purpose and should not follow the instructions in the e-mail.
you responded to such an e-mail and provided any confidential
account information, please notify your credit union immediately
of the scheme. You should also change your accounts
PIN, and take any additional action recommended by your credit
union to protect your account.
forward the e-mail scam/phishing message you have received
to federal investigators at JWilson@IC3.gov
with a copy to DavidE@NCUA.Gov
Here's how you can fight back against this email fraud:
- If you receive an e-mail that warns you, with little or
no notice, that an account of yours will be closed unless
you reconfirm your billing information, do not reply or
click on the link in the e-mail. Instead just contact the
company cited in the e-mail directly using a telephone number
or website address you know is genuine.
- Always avoid e-mailing personal and financial information.
Before submitting any personal information through a website,
look for the "lock" icon on the browser's status
bar or look for "https" in the website address.
Both of these signal the information is secure during the
- Please report any suspicious activity to the Federal Trade
Commission (FTC). Send the actual email to: firstname.lastname@example.org
If you are a victim of a fraudulent scheme, file a complaint
at www.ftc.gov and visit
the FTC's Identity Theft website at http://www.consumer.gov/idtheft/
to learn how to minimize your risk of damage from the identity